The Heart of Heart Line Counseling
Owner, Clinic Director, Clinical Supervisor, & Psychotherapist
Kayla Seitz, DBH candidate, LCSW, CSTOP, CGCS, CTP, CMNCS
With over 12 years of experience, and as a Licensed Clinical Social Worker, I'm deeply committed to fostering self-empowerment and providing a laid-back and welcoming therapeutic experience for my clients. I firmly believe in the importance of walking alongside my clients in their journey, rather than imposing directives or ultimatums. My specialties include medical and behavioral health integration, trauma-informed interventions, and a holistic approach to psychotherapy. At Heart Line Counseling, clients can expect a safe space to explore interventions tailored to their unique needs and goals. Outside of my work, I enjoy spending time with my husband and three beautiful children. I find solace in diving into mystery books, savoring a cup of tea on the porch while soaking in nature's beauty, and preparing delicious meals for my family to enjoy. It's my passion to empower individuals on their path to healing and growth.
Kayla is accepting patients on waitlist only.
Veronica McCarthy, APSW
Hi I’m Veronica, I am the Operations Manager for Heart Line as well as a Psychotherapist. Healing is not just about coping—it’s about rediscovering the parts of yourself that feel whole, connected, and alive. As a wife, mother, and Licensed Advanced Practice Social Worker, I bring both professional expertise and real-life understanding to the work I do. My approach blends attachment-based and relational therapy, humanistic values, and trauma-informed care, with practical tools from CBT and the creativity of play therapy and other methodology.
I work with individuals and families navigating the effects of trauma, domestic violence, codependency, and difficult family dynamics, along with much more. I’m especially passionate about helping parents strengthen bonds with their children and supporting children in the foster system. Together, we focus not only on healing from the past but also on building relationships and futures that feel safe and fulfilling.
Clients often tell me they feel truly heard and understood in our sessions. That’s because I believe therapy works best when it’s collaborative—when we sit down together as equals, explore your story without judgment, and find the next steps that make sense for you.
Outside the therapy room, I’m often cuddling with my twin children and/or husband, curling up with a good book, or exploring new places with my family and pets. These everyday moments keep me grounded in the very things I help my clients build: balance, connection, and joy.
Veronica is accepting new patients.
Anneliese Vandre, LPC, EMDR Specialist
As a person-centered therapist, my purpose is to support you in tapping into your own wisdom and inner strengths as you navigate challenges and learn new skills that resonate with you along the way. Whether you are experiencing trauma, depression, anxiety, grief and loss, substance abuse, or lifestyle changes, I will partner with you to create a plan to achieve your goals, while providing a safe and empowering space for reflection and self-expression. With me as your guide, eye movement desensitization and reprocessing (EMDR) therapy can help you to experience an increased sense of calm and well-being while healing from traumatic events. My background in cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), polyvagal practices, mindfulness, and transpersonal psychology can also support you in connecting with your best, most authentic self.
I received a Master's Degree in Psychology from Capella University in 2011 and completed an additional two years of coursework in Counseling at Lakeland University in Madison. I have over seventeen years of human services experience, including domestic violence education and advocacy, mental health service coordination, and psychotherapy. In my spare time, I find crochet, quilting, and hiking Wisconsin’s state parks to be relaxing and restorative. I am grateful for the opportunity to collaborate with you in your own journey of healing and transformation.
Anneliese is accepting new patients.
Heather Hoene, Counseling Clinical Trainee
Rise and shine! I come to you with a bachelor's degree in Clinical Psychology and 15 years of clinical experience holding a variety of roles in the field. Currently, I am completing a double-master's degree at Viterbo University and am continuing now continuing with Heartline Counseling and Consulting during my internship and hopefully beyond. My background includes experience with Autism treatment, implementing skills practice with ABA, Play-based and Early Start Denver Model approaches. I also carry a unique set of adventure-based therapeutic styles, which holds a very compassionate piece of my heart. Other experiences entail trauma-informed care, engagement in SUD Grant work through Viterbo University's RESPOND program, and multicultural diverse populations.
Setting experiences include: working with parents, couples, families and children ages 6 and older. Areas of specialty include: Autism, ADHD, executive functioning skills, Sensory-based regulation, dual diagnosis, amongst others. The modalities from the Whole-Brain Child, Beyond Behaviors, IFS, PDA, and the works of Ross Green and Bessel van Der Kolk inspire me. I bring enthusiasm, compassion, and hold a strong belief in the benefits of exploring the outdoor world, to connect with oneself and others. Planting seeds in the importance of embracing individuality, healing self-concept, relationship, communication and building an understanding of how the brain and heart connect are reflections I am keen on.
Two favorite affirmations that I carry with me in my back pocket each day are, "Rain or shine" and "You can't have a rainbow, without a little rain." Life can bring sun, life can bring contentment, and life can sometimes bring storms. Together I hope to adjust our sails side-by-side, and make each of those parts a work of heart.
Heather is accepting new patients.
Nick Fenn, LPC-IT
Nice to meet you! I'm Nick, LPC-IT! I graduated from Viterbo University with a Masters of Mental Health Counseling in 2025, and I’m excited to bring those skills to the Heart Line team. My focus lies primarily in the therapeutic environment, fostering a non-judgmental and empathic space where individuals can gain deeper insight and understanding into their issues. I have treatment experience with multiple diagnoses, including mood, anxiety, and trauma-related disorders, with additional areas of focus in LGBTQ+ Issues, Self-Harming Behaviors, and Psychotic Disorders. I follow a person-centered mindset, meaning I believe there’s no one-size-fits-all approach to healing. As such, I utilize multiple approaches and modalities in my practice, including cognitive and dialectic behavioral therapies (CBT and DBT), psychodynamic therapy, narrative therapy, and expressive arts techniques. Outside of sessions, I enjoy playing video games and watching shows with my husband, or hanging out with my two cats, Mac and Marx! I hope to work with you soon!
Nick is accepting new patients.
Sr. Flora, Clinical Intern
I am Sr. Flora, a Roman Catholic Religious nun from Nazareth Sisters of The Annunciation, a teacher and an ongoing student at Viterbo University pursuing a master’s degree in clinical Mental Health counseling. I have consecrated my life to God as a witness of His unconditional love and empowering others through faith, presence, and service. Living in a convent and engaging with spiritual services has empowered me on how to listen deeply, sit with discomfort and accompany others in their sufferings while honoring and validating their experiences and pains.
Drawing from my experiences as a religious in various apostolates with people from diverse cultural backgrounds and beliefs, I do not intend to impose my values on anybody. This aligns with my integrative approach of both Person-Centered and cognitive behavioral therapy (CBT) approaches aimed at honoring both emotional depth and cognitive clarity as I hold space for client’s whole selves – mind, body and spirit as I believe in people’s inherent goodness and potential to become the best version of themselves and experts of their own lives capable of growth and change. I use my identity to demonstrate empathy, groundenness, and integrity through a warm, and accepting relationship the core of healing. Outside school, I enjoy contemplating with nature and scripture alongside my structured way of life integrating work and prayer. reaching out to family and friends.
Sr. Flora is accepting new patients.
Katherine DeLeon, BSW, MSW Intern
Hi, I’m Katherine, a social work intern here at Heart Line Counseling. I believe that healing is possible when we feel safe, supported, and understood. My goal is to create an environment where clients do not have to face hard things alone. I’m committed to walking alongside clients as they navigate life’s challenges and uncover their own capacity for growth and resilience.
I’m passionate about trauma-informed and relational care and have worked closely with individuals and families navigating trauma, grief, homelessness, complex family dynamics, and major life transitions. I value holistic care, collaborative support, and interventions that center safety and empowerment.
Currently, I am completing my Master of Social Work with a clinical concentration at the University of Kentucky and plan to pursue licensure as a clinical social worker. My approach integrates strengths-based work, CBT and motivational interviewing, trauma-responsive interventions, and the belief that every client brings invaluable wisdom into the room.
Outside of practice, I’m a military spouse, mother of two, and community advocate. I find peace in gardening, reading, and spending time outdoors in all seasons. I value authenticity, empathy, and creating space for people to show up as they are.
Katherine will be starting in January!
